Troubleshooting, Tips and Techniques

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Source: Paul Shepard, AP writer.

Thanks: Sandy Bingenheimer

Include the company's name, web site, email address, phone number, a description of the goods/services, what, how and when you paid, your name, address and phone number and a description of what happened. DO NOT send your bank account or credit card numbers or original papers (send only photocopies).

The information is sent to the FTC's National Fraud Database and the National Association of Attorneys General. It is available to police and other law enforcement agencies in the U.S. and Canada 24 hours a day.

Source: NIFC, Pat Carr

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